Shipping & Delivery Policy

All items in this shop are instant digital downloads (high-resolution 300 DPI files). No physical prints, framed artwork, or items will be shipped to your address.

How You Receive Your Artwork:

Upon completing your purchase, your files will be available immediately through two channels:

Instant On-Screen Download: A download link will display directly on your order confirmation screen right after checkout.

Email Access: An automated email containing a backup link to your download files will be sent to the email address provided at checkout within a few minutes.

If you do not see your confirmation email shortly after ordering, please check your spam, junk, or promotions folder.

Need Help With Your Download?

If you have any trouble accessing your files, please reach out to customer support at info@rockytrailsandrainbows.com. We monitor inquiries closely and respond within 24–48 hours.

Thank you so much for visiting our shop and for bringing a piece of Colorado's mountain spirit and cozy cat art into your home!